Co-Founder of Trout and currently the Brand & Innovation Director for the Reece Group. With extensive experience across a range of industries, Carlo helps to build brands and businesses through insight-led strategy, creativity and collaboration. He is passionate about helping the next generation of business owners and sits on a number of start-up boards.

Brook’s keen interest in what makes people tick has led him through retail, event management, learning design, change management, to his current role as the official grandmaster of service design at Next. The ambition and can-do attitude at Next gets Brook pumped to solve complex problems every day. Brook’s free and focussed approach allows him to stay in problems longer, build and maintain professional relationships, and get out and about with clients. Outside of work hours, ‘Brook-Brook-the-sourdough-cook’ bakes a spelt that will melt your pelt.

With a background in finance and venture capital, Steph is Next’s business, numbers, and investment guru. While she loves nothing more than settling in with a good spreadsheet, for Steph it’s all about variety. She loves that in any given week at Next, she may be interviewing customers, ideating on large scale transformation projects, facilitating workshops or developing business models for new ventures. When she’s not moving and shaking in the office cutting deals, Steph’s moving and shaking in the club cutting rug.

From travelling as a professional international dancer, to a career transition from interior to human-centred design, Kanika’s design skills draw from a diverse background of cultures and people. Her inquisitive and ever-curious way of looking at the world makes Kanika an invaluable member of the Next team. Kanika’s strong sense of social responsibility and community has seen her working with Victoria Legal Aid and Respect Victoria, teaching at Academy Xi, and tackling Sustainable Development Goals for the United Nations. Dancer, do-gooder, designer, Kani’s got it all covered.

Strategy, large scale business transformation, CX, innovation - Nancy, is pretty much a one-woman agency. Since graduating with an MBA from Melbourne University, she has worked across tech, professional services, automative and retail industries designing solutions, uplifting businesses, and doing what she does best - getting it done! Nancy loves nothing more than working with a bunch of smart folk to make an impact on clients and people. She also hosts a mean dinner party - looking forward to that invite, Nancy!

Starting her career in digital production, Liv was always able to wrangle a team, but her most treasured moments were with the design teams, working on the user experience. Next presented Liv with an opportunity to stretch her wings beyond project management, where she’s found a passion for solving complex business problems and creating solutions that impact people and businesses for the better. Liv is our resident boardgames master, but be warned - she is seriously competitive and will either dominate or flip the table trying.

Mack came into Reece as a marketing graduate, spending 8 months learning the Reece ropes in branch. After joining Next, Mack fell in love with working with people to solve complex problems, and found a serious set of service design skills along the way. Mack’s jam is working collaboratively and inclusively, always bringing everyone along for the journey. Mack is also really scared of birds, so if you swoop in to say hello, make sure you beak kind.

Another Nexterino plucked from the Reece Graduate Program, with Bachelors degrees in Marketing and Finance, our young-gun Cal brings talent to a whole other level. Always on the hunt for a learning opportunity, Cal’s passion for understanding and solving problems is matched only by his encyclopedic knowledge of trade business operations - although we hear that Cal’s backyard cricket and BBQ skills are all but unrivalled.